Thursday, January 15, 2009

Virtual Meetings for Technophobes

I have never been described as IT literate by those who know me. In the last 3 years I have gone through 4 computers - the experts have never been able to diagnose the problem, it seems that the computers would just rather not work with me. It's not that I am scared of technology - in fact it's quite the opposite - I think I expect too much. I also have a nasty habit of pressing buttons for no reason other than to see what happens. This often results in a program freeze, which I hastily attempt to solve by pressing yet more buttons therefore making the situation worse.

I'm sure that you would suggest that a person of my disposition should not attempt an online meeting with a prospective customer, however I agreed to step up to the mark. It was described as the 'perfect learning opportunity' by my colleagues, who quickly showed me the basics of an 'easy to use' internet based meeting package and left me to it. I was worried, but my fears were unfounded. http://www.gotomeeting.com/ is simple in its design and layout therefore enabling the meeting host (in this case me) look like the professional they hope to one day be. You can use the package to run a conference call but for one-to-one meetings this service is not necessary. Meetings are set up through outlook and each party is given a link and a meeting code that they can use to log in when ready. The package enables meeting participants to view the hosts pc screen from the comfort of their own seats. The host can then pass control of the mouse to those wishing to try things for themselves. http://www.gotomeeting.com/ is perfect for demonstrating the useability of any IT package.

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